Last Updated: May 26, 2025
Privacy Policy
Effective Date: May 26, 2025
Introduction
Xavarro AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
This policy applies to information we collect through our website (xavarro.com), email, text, and other electronic communications, as well as through our AI automation consulting services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name, and job title when you fill out forms, request consultations, or subscribe to our newsletter.
- Business Information: Information about your business operations, processes, and needs when you engage our consulting services.
- Communication Content: Messages, inquiries, feedback, and other communications you send to us.
- Project Data: Documents, data, and information you share with us for analysis and automation solution development.
Information Collected Automatically
When you access our website, we automatically collect certain information:
- Usage Data: Pages viewed, time spent on pages, links clicked, and navigation paths.
- Device Information: Browser type and version, operating system, device type, and screen resolution.
- Location Data: General geographic location based on IP address.
- Analytics Data: Information collected through cookies and similar technologies (see Cookies section below).
Information from Third Parties
We may receive information from third-party sources, including:
- Business partners and referral sources
- Social media platforms when you interact with our content
- Data enrichment services to better understand business needs
- Public databases and marketing partners
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Provide, maintain, and improve our AI automation consulting services
- Analyze your business processes and develop custom automation solutions
- Communicate with you about your projects and our services
- Respond to your inquiries and provide customer support
Business Operations
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
Marketing and Communication
- Send you marketing communications about services that may interest you (with your consent)
- Conduct market research and analyze trends
- Personalize your experience on our website
- Measure and understand the effectiveness of our marketing
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We share information with third-party vendors who perform services on our behalf, including hosting providers, analytics services, email service providers, and AI technology partners. These providers are contractually obligated to use your information only as necessary to provide services to us.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Requests from government authorities
- Enforcement of our terms and policies
- Protection of our rights, privacy, safety, or property
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection and security
- Secure development practices and code reviews
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods depend on:
- The nature of the information collected
- The purpose for which it was collected
- Our ongoing business relationship with you
- Legal, accounting, or reporting requirements
When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.
Correction
You can request that we correct inaccurate or incomplete personal information.
Deletion
You can request deletion of your personal information, subject to certain legal exceptions (e.g., completing transactions, complying with legal obligations).
Opt-Out
You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
Restriction and Objection
You may request that we restrict processing of your information or object to certain processing activities.
To exercise any of these rights, please contact us at support@xavarro.com. We will respond to your request within 30 days.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer personal information internationally, we implement appropriate safeguards, including:
- Standard Contractual Clauses approved by the European Commission
- Data Processing Agreements with third-party processors
- Ensuring adequate data protection measures are in place
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification for significant changes (if you have provided us with your email)
Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@xavarro.com
Address: 2 East John St., Cookstown, ON L0L 1L0, Canada
Response Time: We aim to respond to all inquiries within 5 business days.
Questions?
If you have any questions about this document, please contact us:
Email: support@xavarro.com
Address: 2 East John St., Cookstown ON L0L 1L0